1418 Jake Creek Dr, Patterson, ca 95363 | H: (209)894-7793 | C: (925)960-5121 | jackphongpool@alco.aero
THONGLUAN (JACK) PHONGPOOL
Summary
I have contributed invaluable experiences in international shipping and global logistics. I am knowledgeable with Import/
Export procedures,AES,LC documentation, Inco-terms and classification.
By leveraging my energetic work ethic and results-oriented problem solving abilities, I have successfully managed
several key areas within global trade, At a micro level, this covered direct overseas customer interaction, and shipping
coordination, banking documentation and letter of credit also .
By developing focused solutions in deadline-driven environments through collaborative, innovative, and flexible
approaches, I have analyzed past and present problems affiliated with Import and Exports and have implemented concrete
SOP's on both sides that have drastically improved turn-around times,decreased cost and defused customs holds on
products as well as keeping in compliance with laws and regulations.
As a proactive contributor, you will find me to be a self-motivated professional committed to diligence and exemplary
performance.
If there was one word that describes the type of person I am, it would be "SNIPER"! If you know what a sniper does than
you would understand.
LINKEDIN:www.linkedin.com/pub/jack-phongpool/20/b10/8a2/
Highlights
Schedule B and HT classification
Automated Export System
ACE Portal
ITAR Shipments
States Dept Licenses
Commerce License
Customs regulations
Well-versed in determining proper ITAR
classifications and dutiable value.
Title 22/15/19/49 of Code of Federal Regulations
Fed/Cal OSHA
Consultant
Merex Inc./ALCO Services Inc
*Schedule B and HT classification
*Automated Export System
*ACE Portal
*ABI
*ITAR Shipments
*States Dept Licenses
*Commerce License
*Customs regulations
Consultant
Petras Air Works Industries
*Schedule B and HT classification
*Automated Export System
*ACE Portal
*ABI
Operations management
Performance tracking and evaluation
Decisive leader
Team building
Mergers and acquisitions
Cost reduction
Employee engagement
Import/Export process and procedures
Traffic functions and rate negotiations
Professional Experience
04/2013 to 05/2013
Livermore, CA
12/2011 to Current
Livermore , CA
*ITAR Shipments
*States Dept Licenses
*Commerce License
*Customs regulations
Warehouse Mgr/OSHA Compliance Coordinator/Import & Export Mgr
Aero Precision Ind A Greenwich AeroGroup Company
Managed the day-to-day tactical and long-term strategic activities within the business.Reduced and controlled expenses
by improving resource allocation.Reviewed and approved billing invoices and expense reports.Recruited and hired new
staff.Coached and mentored 100 staff members by offering constructive feedback and taking interest in their long-term
career growth.Established knowledge-sharing processes for 100 plus associates throughout the organization.Audited
our internal and external processes for compliance.Managed 95 freight forwarders not including Foreign Intermediate
Consignees.
In 2009 ,created direct exporting within my dept, which has improved turn times and record keeping requirements when
dealing with States Dept licenses and ITAR shipments.
In 2011, created and established a new Import dept that minimized issues pertaining to ITAR repairs and improved
turnaround times when dealing with custom's and complying to the 19CFR and 22CFR.
Throughout my career, my strong leadership abilities and multi-task has empowered me to manage multiple operations
through my vast understanding of logistical administrative functions . I identified key areas within my dept pertaining to
business development, negotiations and personnel efficiency, and implemented workable solutions to help my team
consistently deliver superior customer service and comply to our Quality Policy statement.
Material Handler Coordinator
Request Foods
Managed a 8400sq foot Freezer
Managed day to day operations inbound and outbound
Reduced and controlled expenses by improving resource allocation
Recruited and hired
Coached and mentored new employees
Education
Certification: Advanced Import/Export Operations and Procedures
World Academy
Certification: Advanced Import /Export Documentation Compliance Mgmnt
American River
Certification: Foreign Military Sale Transportation
FMS Transportation Workshop
Certification: OSHA Forklift Safety Trainer
University of California
Certification: AUtomated Export System
Foreign Trade Statistics
CERTIFICATION: OSHA Safety and Health Administration
United States Dept Of labor
2009
CA
CA
CA
San Diego , CA
CA
CA
02/2000 to 12/2003
Holland, MI
01/2003 to 05/2013
Livermore , CA